Reviews

This company knows quality, Jonathan just left after servicing our Mitsubishi Multi Zone system. Extremely professional with very reasonable pricing for the level of expertise needed to work on these systems. Highly recommend and will be recommending them to others who are looking for a ductless systems!

David S.

Jeremy from Douglas is always able to fix our problem. He quickly identifies the issue and quickly gets the job done. I would highly recommend his services!

Ja M.

Great experience with this company. My dogs had chewed up some air duct in my garage, and so I called them to get it repaired. They recommended putting in metal duct in the area to prevent a re-occurrence . Work looks great, would definitely use them again.

Deborah K.

Great experience with this company. My dogs had chewed up some air duct in my garage, and so I called them to get it repaired. They recommended putting in metal duct in the area to prevent a re-occurrence . Work looks great, would definitely use them again.

Aaron W.

Jamie and Jacob just left after adding two zones to my multi-zone Mitsubishi system. They were incredibly professional and very aware of my sleeping baby, keeping noise to a minimum. They kept us informed whenever they needed to use noise-making tools. It was great to see the craft and enthusiasm they have for their work with Douglas Cooling and Heating. I could not recommend them enough.

David S.

Jeremy arrived on time and informed me of cost involved with installing a new water heater. He was very knowledgeable and jib well done. Will definitely call Douglas for future needs.

Merna F.

I recently worked with Jeremy on a plumbing repair and they did an excellent job of repairing multiple water leaks.

Brad G.

Douglas Cooling and Heating solved a problem I had with keeping a room above my garage heated and cooled. Keith was able to identify my problem and suggest the Mitubishi Single Zone Heat Pump. Jamie and Terry had my unit installed in 8 hours and took meticulous care with covering my carpet and their walking path to their truck. Very impressive. Ricky and Russell installed dampers to cut the air flow to that room in order to keep the main area of the upstairs cool. They did a great job of not tracking a mess around my house since they had to work in my attic and were finished by mid morning. Again, very impressive. John came to train us on how to operate my new unit and adjust the dampers if needed. Sara was very sweet and handled payment by phone. I am a very satisfied customer and highly recommend the team at Douglas Heating and Cooling.

Melissa P.

I had my Bryant unit serviced today by Douglas and it was a great experience. The technician was L.J. and he couldn’t have been more knowledgeable about my system. He did a great job at answering all my questions. I am a Robotics Engineer and it was impressive to hear him talk about my HVAC system like I talk about robots. Very high level. He found my starter capacitor out of tolerance with his meter and explained to me what it meant. So, I bought a capacitor as well. It’s very refreshing to meet Tradesmen that know their craft, and that are personable with a great attitude.
Great experience. Ya’ll need to promote that guy

Leonidas M.

The only way I knew I had a plumbing problem was I found my backyard full of water. I immediately called Douglas ( had HVAC with them) and they sent Jeremy out within 30 minutes. Jeremy went through the whole house checking every possible place the water could be coming from. It turned out I had a leak in the slab of my house. Jeremy worked diligently along with his helper Dylan to isolate once the area had been identified. They spent two days
chiseling through concrete to find the pipe. It was quite an ordeal, but I am thankful that I had Jeremy and Dylan working on it. I want to thank them for their kindness, keeping me aware of everything going on and repairing the problem. Thanks guys for helping a senior citizen handle a serious situation!!

Diane D.